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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

Taking baby steps to finish strong

As I think you’re starting to understand, change management can be a daunting task, particularly when it involves introducing new tools, processes, or systems into an organization that has done work in the same way for many years. In such cases, it’s easy to get caught up in the excitement of the potential benefits and want to implement the changes as quickly as possible. However, taking a big-bang approach to change management can often lead to unexpected challenges and setbacks, leaving stakeholders feeling overwhelmed and frustrated.

That’s where the concept of taking baby steps comes in. By breaking the change management process into smaller, more manageable steps, you can minimize disruption, reduce resistance, and set your team up for success. So, let’s explore how to design and execute an effective baby-steps rollout plan to ensure that your change management initiative finishes strong.

When a project is approached...

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