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Unleashing the Power of UX Analytics
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Digital transformation is the enterprise practice of removing time-wasting manual processes by streamlining those processes with digital tools, applications, and systems. By automating manual processes and leveraging data-driven insights, companies can gain a competitive edge in their respective markets, while enhancing the overall user and customer experience.
In this chapter, we’ll explore the role of UX analytics in digital transformation and how it can help your company achieve its business objectives. We’ll cover the following topics:
In each section, we’ll continue with everything you’ve learned up to this point and show how and why what you do as a UX analytics specialist supports company agendas and, if there’s currently nothing happening with...