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Unleashing the Power of UX Analytics
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Everything you do is incomplete without documentation. Period. Working in a void and not capturing all of your work in an accessible folder and format for everyone to reference is a hard path to failure.
Documentation has many forms – whether text documents, spreadsheets, photos, screencaps, bar charts, and other data visualizations, notes, interview blueprints, or audio and video files. All this contributes to the project as verifiable proof of work completed, metrics captured, people interviewed, and solutions suggested. All of this provides continuity for the project while reinforcing the rigor and process used to attain and process the information.
And all this – as hinted – goes into a folder for anyone to access, depending on your company’s policies, of course. There may be sensitive information contained that only certain people will be permitted to see and use. Be sure to check your security and permissions policies before...