-
Book Overview & Buying
-
Table Of Contents
-
Feedback & Rating

Unleashing the Power of UX Analytics
By :

That was a long chapter, and there were many key takeaways for you. You learned that Design Thinking is a crucial part of any analytics project that aims to get to the root of the problems faced. By getting direction from stakeholders and then speaking to users, you get to the why of problem areas you may see when you use analytics tools to watch and gather metrics from user interaction in your applications.
You learned about tone of voice and how important that is to ensure that your team and your interviewees feel comfortable and valued for their participation. Sometimes there will be strong personalities on the team, and making sure they participate with respect for their peers will always provide the best results in the end.
And since UX is as much about visuals as it is anything else, you saw a few illustrations that will help you understand the concepts faster. We’re all visual beings – some more so than others – but seeing and recognizing patterns...