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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

Summary

In this lengthy and information-packed chapter, we got deeply involved in the world of digital transformation, exploring its significance and key components. We began by highlighting the need for digital transformation in today’s fast-paced world, where data is the new gold and companies must adapt to survive. We emphasized the importance of leadership involvement in driving successful digital transformation efforts, advocating for a culture that embraces change and values continuous learning.

UX analytics has emerged as a crucial tool for guiding digital transformation initiatives. We discussed its role in measuring the effectiveness of implemented changes, tracking the impact of transformation efforts, and identifying trends and user pain points. The iterative nature of the discipline allows for ongoing refinement of digital systems to meet evolving user needs and drive successful transformations.

We also explored the interdependencies between the researcher...

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