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Book Overview & Buying
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Table Of Contents
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Feedback & Rating

Unleashing the Power of UX Analytics
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This was an intense chapter, and though there weren’t very many subjects covered, it was in-depth and detailed. You learned about the two main interview types, of a stakeholder and a user, with users generally supporting the stakeholder. Each is quite different, and from each, you get a unique perspective on the business and the people who support it. The sweet spot illustration in Figure 8.3 helped you understand this.
You saw what a visualization from a research session looks like and learned the importance of showing these to help decision-makers make the best choices. And for each interview type, we covered an explanation of why we ask the questions we do and in the order they’re designed. Each builds on the next and creates the best analysis of that user type or stakeholder.
In Chapter 9, we’ll switch to research that’s not conducted in person – the survey. These present their own unique challenges, and getting solid on these best...