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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

The Tools It Takes to Gather and Consolidate Information

When it comes to understanding user behavior and improving the user experience of digital products, the collection and analysis of data and information collected during your research phases are key. And it’s true that sometimes, gathering and consolidating data from various sources can be a challenging and time-consuming process.

This is where the right tools come in, making it easier to collect, analyze, and visualize data in a consistent and reliable manner. In this chapter, we’ll explore the various tools needed to effectively gather and consolidate UX analytics data, and how these tools can help your stakeholders and organization make informed decisions based on accurate insights.

Through various examples, we’ll provide you with the best direction for your specific projects and needs, and help you gain an understanding of the different tool types available by covering the following topics in detail...

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