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Unleashing the Power of UX Analytics
By :

Unleashing the Power of UX Analytics
By:
Overview of this book
UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice.
Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data.
Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
Preface
Part 1: Introduction to UX Analytics
Chapter 1: Understanding the Fundamentals of User Experience
Chapter 2: Just What Do We Mean by Analytics?
Chapter 3: Using Analytics Effectively for Successful UX Projects
Chapter 4: Achieving Success through a Repeatable Process
Part 2: Goals
Chapter 5: North Star Statement – Your Greenlit Marching Orders
Chapter 6: Change Management: It’s Not Just about the Systems, It’s about the People
Part 3: Research
Chapter 7: Design Thinking: Understanding the Core Problem-Solving Tool in a UX Practice
Chapter 8: Interviews and Personas – Best Practices for Quick and Efficient User Understanding
Chapter 9: Surveys – A High-Level, Broad-Stroke Tool for Quick Direction
Chapter 10: UX Metrics – The Story of Operational Measurement
Chapter 11: Live by Your Data, Die by Your Data
Chapter 12: The Tools It Takes to Gather and Consolidate Information
Part 4: Strategy
Chapter 13: Digital Transformation – An Enterprise Use of UX Analytics
Chapter 14: Content Strategy and Analysis – an Analytics-Based, User-Centric Approach
Part 5: Tactics
Chapter 15: Deliverables – You Wrapped the Research, Now What Do You Present?
Chapter 16: Data Visualization – the Power of Visuals to Help with Cognition and Decisions
Chapter 17: Heuristics – How We Measure Application Usability
Index
Customer Reviews