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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

The need for iteration with research

After completing the feasibility matrix, the project team should have a clear understanding of which goals and objectives are most feasible and should be pursued. However, it’s important to recognize that even the most well-informed decisions are based on assumptions and, in some cases, incomplete information. Therefore, it’s crucial to continuously validate and iterate on research throughout the project’s life cycle to ensure that the team is on track and making progress toward the desired outcomes. In this section, we will explore why iteration is essential in research and how it can improve the overall success of a project.

Continuous validation is a best practice in research that involves regularly testing and validating assumptions throughout a project’s life cycle. By continuously validating research, the project team can ensure that they are on the right track and identify potential issues or roadblocks early...

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