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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

Understanding the difference between content and data

Content encompasses a wide range of elements, including text, images, videos, and interactive elements. It serves as the medium through which information, messages, and experiences are conveyed to users. Capturing and organizing content in a structured manner ensures its integrity, consistency, and relevance across various touchpoints and channels. With the help of UX analytics, you can gain valuable insights into how users interact with different types of content, enabling you to make data-driven decisions that optimize the user experience.

Data, on the other hand, serves as one of the fundamental building blocks of content. It provides the raw material and insights that shape the creation, curation, and delivery of meaningful content experiences. It comes from your UX analytics work and represents your users’ interactions with your application – whether external customer-facing applications, or internal applications...

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