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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics
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Part 5: Tactics

This part of this book focuses on the essential aspect of delivering tangible outcomes and assets in UX Analytics projects. A successful project requires the delivery of findings at predetermined intervals throughout the engagement, as well as a final comprehensive delivery when wrapping up. These deliverables, agreed upon by the core team, serve as valuable assets and collateral for the project. They are not set in stone and can be adjusted based on the insights gained from analytics and other research as the iterative process unfolds.

Our brains are wired to process information visually, making visualization a powerful tool in delivering research and analytics findings. By presenting information in a visual form, we tap into the brain’s natural preference for pictures, facilitating quicker understanding and decision-making. This chapter explores the importance of visualizing research and analytics and how it enhances the delivery of information.

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