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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

Summary

Live by your data, die by your data. You understand that at a completely different level now, don’t you? You’re getting a deeper appreciation for what data means to a company, how to find it, work with it, and present it for decision-making.

You learned how to work with stakeholder data and how to dig in with data archeology to get to the root of a problem by asking questions, and you learned more about data visualization and its impact on enterprise-level thinking. You learned the effective use of feasibility diagrams to assess problems by comparing value and effort, which allows for a development roadmap to be more accurate and indicative of the work and investments needed in money and labor to accomplish new application enhancements.

Next up, in Chapter 12, we’ll get an overview of UX analytics tools and which are best for your particular situation. There are many to choose from, and this book isn’t the place to dive into all of them in...

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