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Unleashing the Power of UX Analytics
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Whether or not you’ve purchased a tool, you have to show your research findings and analytics metrics in a way that people will understand. By quantifying your research, you’re putting the information into a form that matters most to management – cost and return on investment (ROI).
Quantifying research findings and analytics metrics is an essential step in making data-driven decisions and demonstrating the value of UX research and analytics to stakeholders and decision-makers. Quantification involves using numerical and statistical data to measure and compare user behavior and experience, and presenting this data in a way that is easy to understand and relevant to business goals.
This approach can help to illustrate the impact of UX design changes or other improvements to digital products, and to make a compelling case for investing in further UX research and analytics. Some common metrics used to quantify UX research findings...