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Unleashing the Power of UX Analytics
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Design thinking is often misunderstood because of the word design in the title. Some people think that it only deals with the visual design of an application, the interface. And they feel that they have no expertise or sometimes even no interest in that.
But that’s far from the real discipline. Yes, there’s a part further on where we may start to wireframe, depending on the ask, but it’s only a supporting part of the overall practice of design thinking. This is just a nuance, but to me, Design Thinking should always be capitalized because it’s a verified and widely used professional practice and system for solving problems.
Research is the foundational element of Design Thinking because we’re working toward, first, an understanding of a current state situation. We diverge to get as much information as possible from our team and the people we interview, then converge down to a focus set based on...