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Unleashing the Power of UX Analytics
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A key lesson to learn, no matter how or why you and your team may be asked to do evaluations, is to always think through the mind of your users. What might they expect? What might cause them to get lost or confused by the design?
The ultimate design is one that they have no immediate control over so you must do your best to help the design teams, the developers and engineers, and your business partners to understand and produce. Your UX analytics methods and practices all culminate right here. Either you’re pulling from historical analytics to guide a design team right out of the gate for a new product, or you’re using all the tools and processes written in this book to help fix problems brought to light by your work.
So, with that in mind, let’s get into a few more types of evaluations that will round out your UX toolbox and make you and your team the group that people rely on to ensure that only the best products...