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Unleashing the Power of UX Analytics
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In this chapter, you learned how to tell the difference between UX and UI, and to identify what types of roles practice the UX discipline. You also learned the starting basics of what a UX team is and how they function within an organization.
These points are important to you because UX is gaining momentum as a mature and important practice in companies across the globe, and if you know this going into a new role or even being tasked with expanding UX within your organization, you’ll be successful much more quickly than if you didn’t have this core understanding.
In the next chapter, we begin to dive into the core fundamentals of UX analytics. We’ll uncover the two main types of metrics we use to measure and assess current performance and users’ usage patterns, while we gain an understanding of research readouts.