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Unleashing the Power of UX Analytics
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You have all the information from your work so now, how do you use it to actually create your content strategy? You have metrics, interview answers, maybe card sorting exercise findings, and so on. You’ve taken the time to create a taxonomy where none existed before, you’ve iteratively worked through the good and the not-so-good, the gaps and the holes, and now you’re ready to go.
This is the first step, because you want to get a concise picture of what the research has proven about your current content and content structure. Summarizing your research work is an essential initial step in the content strategy process, as it enables you to obtain a concise and comprehensive picture of the insights gained from your research efforts regarding your current content and content structure.
Through thorough research, including analytics, interviews, and card sorting exercises, you...