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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

By : Jeff Hendrickson
4.8 (10)
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Unleashing the Power of UX Analytics

Unleashing the Power of UX Analytics

4.8 (10)
By: Jeff Hendrickson

Overview of this book

UX analytics is a field that recognizes the significance of understanding human behavior and emotions in designing user experiences. It goes beyond mere metrics and embraces a people-centric approach. With the help of this comprehensive guide, you’ll acquire essential skills, knowledge, and techniques to establish a top-notch UX analytics practice. Unleashing the Power of UX Analytics will equip you with the strategies and tactics necessary to effectively collect, analyze, and interpret data, empowering you to make informed decisions that enhance the overall user experience. It emphasizes the importance of empathy in comprehending user needs and desires, enabling you to create meaningful and impactful design solutions. As you advance, this book walks you through the entire UX analytics process, from setting goals and defining key performance indicators (KPIs) to implementing various research methods and tools. You'll gain insights into user interview best practices, usability testing, and techniques for gathering qualitative and quantitative data. Armed with the knowledge of data analysis and interpretation, you'll be able to uncover patterns, trends, and user preferences to make data-driven decisions.
Table of Contents (25 chapters)
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1
Part 1: Introduction to UX Analytics
6
Part 2: Goals
9
Part 3: Research
16
Part 4: Strategy
19
Part 5: Tactics

Utilizing your analytics work for content strategy

You have all the information from your work so now, how do you use it to actually create your content strategy? You have metrics, interview answers, maybe card sorting exercise findings, and so on. You’ve taken the time to create a taxonomy where none existed before, you’ve iteratively worked through the good and the not-so-good, the gaps and the holes, and now you’re ready to go.

Summarizing your research work

This is the first step, because you want to get a concise picture of what the research has proven about your current content and content structure. Summarizing your research work is an essential initial step in the content strategy process, as it enables you to obtain a concise and comprehensive picture of the insights gained from your research efforts regarding your current content and content structure.

Through thorough research, including analytics, interviews, and card sorting exercises, you...

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