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Unleashing the Power of UX Analytics
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This part delves into the crucial aspect of setting goals in UX projects and understanding the dynamics surrounding them. A well-defined North Star statement serves as the guiding light, crafted collaboratively by the core cross-functional team to establish the project’s direction and goals. This statement acts as a constant reference point, allowing teams to continuously evaluate and align their work with research and evidence for accuracy.
However, it’s important to acknowledge the innate resistance to change within the human race. To navigate through the disruptions that a new application might unintentionally cause, having a properly staffed and well-trained change management team becomes imperative. They play a pivotal role in easing the transition and minimizing resistance. The team’s responsibilities include developing comprehensive change management strategies, engaging with stakeholders, and fostering a supportive environment to...