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Unleashing the Power of UX Analytics
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So, what’s your direction? What are you trying to accomplish? How you go about answering those two questions is one of the keys to good UX analytics practices and a major part of this book and the methods intended for you to use in projects.
When we start a project – and this will be explained in detail in later chapters – we must understand where the stakeholder wants to go and then start heading in that direction. So, the very first iteration of the project is exactly that – the shared understanding that your team will work with the stakeholder to do the research and set the analytics models and tools in motion.
For now, this is the only understanding we need. We agree on a route – like on a roadmap – and we start from there, for example, point A to point B will currently look like this.
Here’s what you should do each time to set a solid foundation for the project: