Appendix | Delivering Time Management for IT Professionals: A Trainer's Manual

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Delivering Time Management for IT Professionals: A Trainer's Manual

By : Jan Yager

4 (1)

Delivering Time Management for IT Professionals: A Trainer's Manual

4 (1)

By: Jan Yager

Overview of this book

Delivering Time Management for IT Professionals: A Trainer's Manual

Delivering Time Management for IT Professionals: A Trainer's Manual

Credits

Credits

About the Author

About the Author

Acknowledgments

Acknowledgments

About the Reviewers

About the Reviewers

Preface

Preface

Introduction

Introduction

Free Chapter

Why Time Management Is More Important Than Ever

Why Time Management Is More Important Than Ever

Introductory exercise

A definition of time

A definition of time management

Why time management is more essential than ever before

How time management relates to productivity

Managing time in the IT world

Consequences of poor time management

Benefits of excellent time management

Time management is a series of skills that can be taught

Activities

Bibliography

Resources

Summary

How Efficient Are You? Self-Awareness of Your Body Clock and Work Style

How Efficient Are You? Self-Awareness of Your Body Clock and Work Style

Time management self-assessment

Daily time log

Setting up a weekend time log

Activities

Bibliography

Resources

Summary

Setting Goals and Prioritizing

Setting Goals and Prioritizing

What you need to know about goal setting

Setting a measurable goal

Goals should also be S.M.A.R.T.

Setting short- and long-term goals, and why it will make you more effective

Prioritizing goals for greater clarity and productivity

Pareto's 80/20 rule

Re-evaluating and setting new goals

Using a to-do list to prioritize goals

Using the ACTION! system

Activities

Bibliography

Resources

Summary

Getting Organized

Getting Organized

Organizing your day: the value of routine

Causes of disorder and how you can overcome it

Organizing principles to apply to your things

Organizing your desk

Clearing the clutter

Activities

Bibliography

Resources

Summary

Identifying and Overcoming the Top 15 Time Wasters

Identifying and Overcoming the Top 15 Time Wasters

Procrastination

Perfectionism

Poor planning

Poor pacing

Failure to delegate

Doing too much at once

Complaining

E-mail addiction

Fear of success

Internet surfing

Fear of failure

Depression

Over-valuing or under-valuing your worth

Jealousy

Blaming others

Activities

Bibliography

Resources

Summary

Dealing with Distractions, Interruptions, and Handling Change

Dealing with Distractions, Interruptions, and Handling Change

Taking control of your time and your day

Improving your concentration and focus – understanding your brain!

Dealing with distractions

Most typical reasons for distractions at work

Coping with the most common causes of work distractions

Limoncelli's mutual interruption shield approach

Cirillo's The Pomodoro Technique®

Attention Deficit Hyperactivity Disorder (ADHD)

Multitasking – does it work?

Handling change

Activities

Bibliography

Resources

Summary

Enhancing Your Verbal and Written Communication Skills for Efficiency

Enhancing Your Verbal and Written Communication Skills for Efficiency

How body language impacts on how your words are perceived

How improved verbal and written communication skills will enhance your productivity by setting goals

Writing effective e-mails

Improving your listening skills

Making the most of meetings

Using your phone more efficiently

Communication time saver

Activities

Bibliography

Summary

Setting and Meeting Deadlines

Setting and Meeting Deadlines

Why do so many people dread deadlines?

Changing attitudes toward deadlines

Deadlines as a useful time management tool

Guidelines for how to set realistic deadlines

Project management basics

Working with a project manager – is this something you should be delegating? If so, to whom?

Strategies if you agreed to an unrealistically quick deadline

If you and your staff practice effective time management, you are more likely to set and meet deadlines

Activities

Bibliography

Resources

Associations

Summary

Improving Your Work and Personal Relationships

Improving Your Work and Personal Relationships

Why work relationships matter

Getting along better with others at work

Dealing with conflict

Making time for connections at work

Tips for improving your business relationships

Collaborating for innovation and efficiency

Successful delegation

Why delegating is a time saver

Selecting the right person to delegate to

Dealing with the poor time management skills of those you work for or report to

Fostering better personal relationships

Activities

Bibliography

Resources

Networking groups

Summary

Cultivating a Work-Life Balance

Cultivating a Work-Life Balance

Defining work-life balance

Why having a work-life balance is so important

Recognizing if your life is out of balance

The reality or myth of work-life balance

Creating your ideal workday

The hazards of being a workaholic

The top six ways to develop work-life balance

Why taking vacation time is key for your work and for your greater efficiency and balance

Making the most of your evenings and weekends

Activities

Bibliography

Resources

Summary

Closing the Training

Closing the Training

Keeping up with technology

Time and culture considerations

Cross-cultural issues

Top 12 time management ideas for IT professionals

Creating a work and personal self-improvement plan

Conducting your Q&A session

The final review of the training

Distributing and collecting the training evaluation

Activities

Bibliography

Resources

Summary

Appendix

Appendix

Sample training agendas and additional forums

Sample agendas One-day time management training for IT Professionals

Two half-day time management training for IT professionals

10-week course schedule for time management training for IT professionals

Two-day comprehensive time management training (retreat) for IT professionals (agenda)

90-minute time management training for IT professionals (GPS)

Daily time logs

Daily phone logs

ACTION! plan

Glossary

Customer Reviews

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Daily phone logs

The blank logs that follow are for your convenience to track the phone calls that you are receiving as well as those that you are placing. It will help you to monitor who is calling you, as well as the calls you are placing, the purpose of the call, and how long the call lasted. Photocopy the blank logs so you have enough logs to monitor at least a couple of days, so you can see whether any patterns emerge in your phone calls that will help you to become more efficient.

Phone logs

Track your phone usage for one complete work day and evening as well as one weekend or leisure day, making a note of who calls you, who you call, how long the call lasted, and the purpose of the call. First do a log for calls received, then do one for calls placed.

Calls received (smart phone, mobile, or cell phone)

Today's date:____________________

Day of the week:_________________

Time	Who called you	Purpose of the call	How long did the call last?

Calls received after work (at home)

Time	Who called you	Purpose of the call	How long did the call last?

Calls received (office landline)

Today's date:____________________

Day of the week:_________________

Time	Who called you	Purpose of the call	How long did the call last?

Calls placed (office landline)

Today's date:____________________

Day of the week:________________

Time	Who called you	Purpose of the call	How long did the call last?

Text messages

Track your text messaging for one complete work day and evening as well as one weekend or leisure day, making a note of who texts you, who you text, the purpose of the text, and what you were doing when the text occurred. First do a log for texts received, then do one for texts placed.

Texts received (smart phone)

Today's date:____________________

Day of the week:_________________

Time	Who texted you	Purpose of the text	What were you doing at the time?

Texts placed

Today's date:____________________

Day of the week:_________________

Time	Who texted you	Purpose of the text	What were you doing at the time?

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