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  • Book Overview & Buying Delivering Time Management for IT Professionals: A Trainer's Manual
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Delivering Time Management for IT Professionals: A Trainer's Manual

Delivering Time Management for IT Professionals: A Trainer's Manual

By : Jan Yager
4 (1)
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Delivering Time Management for IT Professionals: A Trainer's Manual

Delivering Time Management for IT Professionals: A Trainer's Manual

4 (1)
By: Jan Yager
Buy this Book

Overview of this book

Table of Contents (19 chapters)
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Delivering Time Management for IT Professionals: A Trainer's Manual
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Delivering Time Management for IT Professionals: A Trainer's Manual
Credits
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Credits
About the Author
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About the Author
Acknowledgments
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Acknowledgments
About the Reviewers
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About the Reviewers
Preface
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Preface
Introduction
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Introduction
Free Chapter
1
Why Time Management Is More Important Than Ever
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Why Time Management Is More Important Than Ever
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Introductory exercise
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A definition of time
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A definition of time management
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Why time management is more essential than ever before
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How time management relates to productivity
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Managing time in the IT world
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Consequences of poor time management
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Benefits of excellent time management
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Time management is a series of skills that can be taught
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Activities
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Bibliography
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Resources
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Summary
2
How Efficient Are You? Self-Awareness of Your Body Clock and Work Style
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How Efficient Are You? Self-Awareness of Your Body Clock and Work Style
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Time management self-assessment
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Daily time log
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Setting up a weekend time log
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Activities
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Bibliography
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Resources
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Summary
3
Setting Goals and Prioritizing
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Setting Goals and Prioritizing
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What you need to know about goal setting
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Setting a measurable goal
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Goals should also be S.M.A.R.T.
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Setting short- and long-term goals, and why it will make you more effective
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Prioritizing goals for greater clarity and productivity
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Pareto's 80/20 rule
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Re-evaluating and setting new goals
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Using a to-do list to prioritize goals
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Using the ACTION! system
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Activities
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Bibliography
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Resources
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Summary
4
Getting Organized
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Getting Organized
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Organizing your day: the value of routine
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Causes of disorder and how you can overcome it
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Organizing principles to apply to your things
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Organizing your desk
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Clearing the clutter
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Activities
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Bibliography
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Resources
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Summary
5
Identifying and Overcoming the Top 15 Time Wasters
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Identifying and Overcoming the Top 15 Time Wasters
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Procrastination
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Perfectionism
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Poor planning
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Poor pacing
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Failure to delegate
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Doing too much at once
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Complaining
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E-mail addiction
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Fear of success
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Internet surfing
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Fear of failure
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Depression
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Over-valuing or under-valuing your worth
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Jealousy
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Blaming others
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Activities
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Bibliography
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Resources
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Summary
6
Dealing with Distractions, Interruptions, and Handling Change
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Dealing with Distractions, Interruptions, and Handling Change
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Taking control of your time and your day
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Improving your concentration and focus – understanding your brain!
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Dealing with distractions
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Most typical reasons for distractions at work
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Coping with the most common causes of work distractions
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Limoncelli's mutual interruption shield approach
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Cirillo's The Pomodoro Technique®
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Attention Deficit Hyperactivity Disorder (ADHD)
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Multitasking – does it work?
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Handling change
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Activities
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Bibliography
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Resources
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Summary
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Enhancing Your Verbal and Written Communication Skills for Efficiency
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Enhancing Your Verbal and Written Communication Skills for Efficiency
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How body language impacts on how your words are perceived
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How improved verbal and written communication skills will enhance your productivity by setting goals
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Writing effective e-mails
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Improving your listening skills
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Making the most of meetings
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Using your phone more efficiently
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Communication time saver
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Activities
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Bibliography
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Summary
8
Setting and Meeting Deadlines
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Setting and Meeting Deadlines
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Why do so many people dread deadlines?
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Changing attitudes toward deadlines
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Deadlines as a useful time management tool
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Guidelines for how to set realistic deadlines
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Project management basics
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Working with a project manager – is this something you should be delegating? If so, to whom?
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Strategies if you agreed to an unrealistically quick deadline
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If you and your staff practice effective time management, you are more likely to set and meet deadlines
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Activities
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Bibliography
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Resources
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Associations
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Summary
9
Improving Your Work and Personal Relationships
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Improving Your Work and Personal Relationships
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Why work relationships matter
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Getting along better with others at work
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Dealing with conflict
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Making time for connections at work
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Tips for improving your business relationships
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Collaborating for innovation and efficiency
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Successful delegation
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Why delegating is a time saver
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Selecting the right person to delegate to
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Dealing with the poor time management skills of those you work for or report to
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Fostering better personal relationships
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Activities
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Bibliography
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Resources
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Networking groups
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Summary
10
Cultivating a Work-Life Balance
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Cultivating a Work-Life Balance
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Defining work-life balance
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Why having a work-life balance is so important
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Recognizing if your life is out of balance
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The reality or myth of work-life balance
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Creating your ideal workday
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The hazards of being a workaholic
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The top six ways to develop work-life balance
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Why taking vacation time is key for your work and for your greater efficiency and balance
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Making the most of your evenings and weekends
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Activities
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Bibliography
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Resources
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Summary
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Closing the Training
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Closing the Training
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Keeping up with technology
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Time and culture considerations
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Cross-cultural issues
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Top 12 time management ideas for IT professionals
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Creating a work and personal self-improvement plan
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Conducting your Q&A session
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The final review of the training
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Distributing and collecting the training evaluation
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Activities
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Bibliography
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Resources
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Summary
Appendix
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Appendix
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Sample training agendas and additional forums
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Sample agendas One-day time management training for IT Professionals
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Two half-day time management training for IT professionals
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10-week course schedule for time management training for IT professionals
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Two-day comprehensive time management training (retreat) for IT professionals (agenda)
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90-minute time management training for IT professionals (GPS)
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Daily time logs
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Daily phone logs
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ACTION! plan
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Glossary

Dealing with conflict

But what if you and someone at work have a conflict? When you interact with someone, there is always the potential for harmony, or for conflict. Here are some suggestions for how to deal with conflicts:

  • Cool off. Avoid over-reacting and saying words in the heat of the moment that you may regret later.

  • Maintaining a polite tone is very important. Nothing will scare or intimidate people more at work or in business than a raised or angry voice.

  • Avoid ultimatums.

  • Let them tell their side of it.

  • Put yourself in the other person's shoes.

  • Agree to disagree.

  • Reinforce the value of your relationship.

  • Say I'm sorry if you were wrong.

  • Ask for understanding. For example, if you know you were wrong, explain what might have been the reason for your behavior. Without sharing too much that might put you in an embarrassing situation, you can at least let a colleague know that you are dealing with a sick relative, or a child or teen with challenges, and that's contributing to whatever you said...

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