A behavioral change map is a visual representation of a path to change a user group's behavior. It's possible to change behaviors, but for that, your solution needs to have a high level of credibility. 

The classic behavior change model is based on the cue-routine-reward framework: a trigger makes you act (first an external cue), with a consistent behavior (routine), possibly resulting in a positive event (reward), which will reinforce the process. By repeating this enough, internal cues emerge, which are much more powerful. 

My behavior change model is an extended version of the cue-routine-reward framework. LEVER is a five-step framework. The second, namesake element of the framework is composed of five areas: Limitation, Elevation, Validation, Ease, and Reversibility. After one or more cycles, the previous routines get replaced by the LEVER-enabled routine, which leads to...