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Learning ServiceNow

Learning ServiceNow

By : Hauser
4.9 (19)
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Learning ServiceNow

Learning ServiceNow

4.9 (19)
By: Hauser

Overview of this book

This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.
Table of Contents (14 chapters)
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JavaScript debugger (Istanbul)

The JavaScript Debugger is sort of a re-launch of a ServiceNow feature that was removed in the Fuji release. Since then, the feature has undergone a major overhaul before being reintroduced, resulting in the functionality that we now have access to in Istanbul.

In this section, we're going to discuss an Istanbul-only feature: The ServiceNow JavaScript Debugger. This is a fantastically useful new feature in ServiceNow's Istanbul release and later, but is unavailable in any previous version.

The Debugger can be opened by clicking on the JavaScript Debugger button in the list of icons above any Script field, such as those above the Script field on a Business Rule.

Nearly everything relating to debugging happens within a specific session, and the JavaScript Debugger is no different. In order for the debugger to interact with a script's execution, it must be open in a browser...

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