Sign In Start Free Trial
Account

Add to playlist

Create a Playlist

Modal Close icon
You need to login to use this feature.
  • Book Overview & Buying Learning ServiceNow
  • Table Of Contents Toc
  • Feedback & Rating feedback
Learning ServiceNow

Learning ServiceNow

By : Hauser
4.9 (19)
close
close
Learning ServiceNow

Learning ServiceNow

4.9 (19)
By: Hauser

Overview of this book

This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.
Table of Contents (14 chapters)
close
close

Logging

Note: While there is a feature called Session debug logging, this section is about the system log and how to use logging within scripts effectively for troubleshooting your code.

Logging is something that you can employ both server-side, and client-side. There are several useful logging API methods that can be employed for various purposes, and in different situations: info(), warn(), and error(), each with respectively higher levels of significance. These three types of logging methods are available both from the GlideSystem API (available within all server-side scripts as the gs object) on the server, and from the console API on the client.

An informational message (using gs.info() on the server, or console.info() on the client) is meant to inform a curious admin perusing the logs, of some important state information, or perhaps about successful execution and final state of a particularly complex script...

Unlock full access

Continue reading for free

A Packt free trial gives you instant online access to our library of over 7000 practical eBooks and videos, constantly updated with the latest in tech

Create a Note

Modal Close icon
You need to login to use this feature.
notes
bookmark search playlist font-size

Change the font size

margin-width

Change margin width

day-mode

Change background colour

Close icon Search
Country selected

Close icon Your notes and bookmarks

Delete Bookmark

Modal Close icon
Are you sure you want to delete it?
Cancel
Yes, Delete

Delete Note

Modal Close icon
Are you sure you want to delete it?
Cancel
Yes, Delete

Edit Note

Modal Close icon
Write a note (max 255 characters)
Cancel
Update Note

Confirmation

Modal Close icon
claim successful

Buy this book with your credits?

Modal Close icon
Are you sure you want to buy this book with one of your credits?
Close
YES, BUY