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  • Communication Toolkit for Introverts
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Communication Toolkit for Introverts

Communication Toolkit for Introverts

By : Patricia Weber
4.7 (3)
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Communication Toolkit for Introverts

Communication Toolkit for Introverts

4.7 (3)
By: Patricia Weber

Overview of this book

Table of Contents (15 chapters)
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Communication Toolkit for Introverts
Communication Toolkit for Introverts
Credits
Credits
About the Author
About the Author
About the Reviewer
About the Reviewer
Preface
Preface
Free Chapter
1
Communication Preferences of Introverts and Extroverts
Communication Preferences of Introverts and Extroverts
What does introvert, extrovert, and ambivert mean?
What are the differences between introvert and extrovert communication?
Is ambivert a real word?
How can introverts and extroverts misunderstand each other?
Let's work together better
Reasons why an introvert may not want to act like an extrovert
Should you pay attention to studies that show extroverts are generally happier?
How managers can create a work environment for both introverts and extroverts to thrive in
Summary
Thoughts to contemplate
Bibliography
2
Identify and Count on Your Introvert Strengths
Identify and Count on Your Introvert Strengths
Understanding self-reflection and how it helps
How to use our love of planning to work to our advantage
Being aware of the value of natural listening capability
Allowing your true passion to show up in your communications
Using your close connection communication habits in your work
Summary
Thoughts to contemplate
Bibliography
3
Confident to Communicate
Confident to Communicate
Self-confidence distinguished from other selves
Have you assessed your self-confidence?
Can you use your strengths to boost your confidence?
Are you distracted by pesky introvert myths?
Free yourself from myths comfortably with social media
It's not how many times you fall down, but instead how you bounce back
How acting on two-minute ideas can boost your confidence
Summary
Thoughts to contemplate
Bibliography
4
Your Hardworking Wrench: Tighten or Open up Your Listening
Your Hardworking Wrench: Tighten or Open up Your Listening
Assess your current listening habits
How and why do we listen?
What gets in your way and what to do about it
Six introvert-comfortable ways to power up listening
How listening benefits business relationships
How listening gets your voice heard
Summary
Thoughts to contemplate
Bibliography
5
Your Headband Light - Succeeding in the Business Meeting
Your Headband Light - Succeeding in the Business Meeting
Assessing your meeting skills
Do your homework about the meeting
Trust your instincts to contribute your way
Body language for confident communication
Percolate to full steam
Summary
Thoughts to contemplate
Bibliography
6
Tape Measure Your Success for Powerful Presentations
Tape Measure Your Success for Powerful Presentations
Presentation assessment
The vote is in – introverts make natural public speakers
Getting the butterflies in formation
Making a presentation like a one-to-one conversation
Use stories to engage people
Carrying passion naturally into a presentation
Let our strengths add to the tape measure
Tips to polish the presentation before, during, or after the event
Summary
Thoughts to contemplate
Bibliography
7
Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict
Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict
How do you manage conflict?
What causes workplace conflict?
When is conflict worth confronting?
Styles of conflict management that can work for an introvert
Emotional Intelligence (EQ) for better conflict management
Managing your energy depletion from conflict stress
Can you benefit from workplace conflict resolution?
Summary
Thoughts to contemplate
Bibliography
8
On the Level to Negotiate with Success
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On the Level to Negotiate with Success
How do you negotiate?
Knowing what the key points of negotiating are
What does our energy have to do with negotiating?
Our quiet skills advantage
Preparing the elements for a successful outcome
Practice in everyday situations
How to use a collaborative conflict style to negotiate
Getting to a win-win
What we might need to work on
Summary
Thoughts to contemplate
Bibliography
9
Power Tools of Influence, Persuasion, and Selling
Power Tools of Influence, Persuasion, and Selling
Selling, influence, and persuasion
Are we all in sales?
Actions for effective influencing
How do social skills fit?
How to use social media to build our influencing skills
How do selling and influence challenge the introvert?
Persuading quietly, subtly, and engagingly
How being ourselves can give us an advantage
Summary
Thoughts to contemplate
Bibliography
10
Quiet Communication can Triumph
Quiet Communication can Triumph
Moving ahead with thread repair
Your next actions

How to use a collaborative conflict style to negotiate

We can view negotiation as either competitive or collaborative. But in reality, negotiating is more like a tide with ebbs and flows. As the process flows, we will have to flow with it.

There are advantages introverts have in negotiating when we recognize certain traits we have and step them up to use in our everyday business negotiations. Getting to Yes, by Roger Fisher, William Ury, and Bruce Patton, is possibly the most referenced book for anyone who wants to negotiate in a collaborative way. Getting to Yes identifies a collaborative type of negotiation, with four specific points to use to best advance this kind of negotiation. We will explore these now.

People – separate people from the problem

After being a retail store manager for three years, my responsibilities and role changed. The two managers I reported to never addressed what this meant in terms of the next steps or even compensation. After almost three years in my first managerial...

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