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Communication Toolkit for Introverts
By :

Rene Henry, Communicating in a Crisis: A Guide for Management, Gollywobbler Productions, 2008
Ralph Nichols, Professor Emeritus, University of Minnesota, pioneer in the study of listening, author of Are You Listening? (Enterprise Publications, 1957)
International Listening Association, http://www.listen.org/, Listening Facts compiled by Laura Janusik, Ph.D., Rockhurst University with assistance from Lynn Fullenkamp and Lauren Partese
Collection of Types of Listening http://changingminds.org/techniques/listening/all_types_listening.htm
Michael Purdy, What is Listening?, http://www.academia.edu/603612/What_is_listening
Julian Treasure, http://www.ted.com/talks/julian_treasure_5_ways_to_listen_better.html, TED Talk, 5 ways to listen better
Michael Webb, http://www.sklatch.net/thoughtlets/listen.html, Eight barriers to effective listening
Linda Eve Diamond, http://LindaEveDiamond.com, Rule #1: Stop Talking!: A Guide to Listening (Listeners Press, 2007)
Arthur K. Robertson, Listen for...
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