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Communication Toolkit for Introverts

Communication Toolkit for Introverts

By : Patricia Weber
4.7 (3)
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Communication Toolkit for Introverts

Communication Toolkit for Introverts

4.7 (3)
By: Patricia Weber
Buy this Book

Overview of this book

Table of Contents (15 chapters)
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Communication Toolkit for Introverts
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Communication Toolkit for Introverts
Credits
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Credits
About the Author
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About the Author
About the Reviewer
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About the Reviewer
Preface
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Preface
Free Chapter
1
Communication Preferences of Introverts and Extroverts
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Communication Preferences of Introverts and Extroverts
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What does introvert, extrovert, and ambivert mean?
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What are the differences between introvert and extrovert communication?
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Is ambivert a real word?
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How can introverts and extroverts misunderstand each other?
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Let's work together better
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Reasons why an introvert may not want to act like an extrovert
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Should you pay attention to studies that show extroverts are generally happier?
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How managers can create a work environment for both introverts and extroverts to thrive in
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Summary
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Thoughts to contemplate
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Bibliography
2
Identify and Count on Your Introvert Strengths
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Identify and Count on Your Introvert Strengths
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Understanding self-reflection and how it helps
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How to use our love of planning to work to our advantage
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Being aware of the value of natural listening capability
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Allowing your true passion to show up in your communications
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Using your close connection communication habits in your work
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Summary
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Thoughts to contemplate
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Bibliography
3
Confident to Communicate
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Confident to Communicate
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Self-confidence distinguished from other selves
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Have you assessed your self-confidence?
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Can you use your strengths to boost your confidence?
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Are you distracted by pesky introvert myths?
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Free yourself from myths comfortably with social media
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It's not how many times you fall down, but instead how you bounce back
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How acting on two-minute ideas can boost your confidence
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Summary
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Thoughts to contemplate
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Bibliography
4
Your Hardworking Wrench: Tighten or Open up Your Listening
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Your Hardworking Wrench: Tighten or Open up Your Listening
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Assess your current listening habits
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How and why do we listen?
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What gets in your way and what to do about it
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Six introvert-comfortable ways to power up listening
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How listening benefits business relationships
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How listening gets your voice heard
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Summary
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Thoughts to contemplate
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Bibliography
5
Your Headband Light - Succeeding in the Business Meeting
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Your Headband Light - Succeeding in the Business Meeting
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Assessing your meeting skills
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Do your homework about the meeting
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Trust your instincts to contribute your way
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Body language for confident communication
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Percolate to full steam
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Summary
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Thoughts to contemplate
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Bibliography
6
Tape Measure Your Success for Powerful Presentations
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Tape Measure Your Success for Powerful Presentations
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Presentation assessment
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The vote is in – introverts make natural public speakers
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Getting the butterflies in formation
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Making a presentation like a one-to-one conversation
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Use stories to engage people
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Carrying passion naturally into a presentation
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Let our strengths add to the tape measure
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Tips to polish the presentation before, during, or after the event
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Summary
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Thoughts to contemplate
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Bibliography
7
Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict
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Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict
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How do you manage conflict?
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What causes workplace conflict?
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When is conflict worth confronting?
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Styles of conflict management that can work for an introvert
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Emotional Intelligence (EQ) for better conflict management
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Managing your energy depletion from conflict stress
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Can you benefit from workplace conflict resolution?
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Summary
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Thoughts to contemplate
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Bibliography
8
On the Level to Negotiate with Success
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On the Level to Negotiate with Success
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How do you negotiate?
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Knowing what the key points of negotiating are
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What does our energy have to do with negotiating?
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Our quiet skills advantage
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Preparing the elements for a successful outcome
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Practice in everyday situations
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How to use a collaborative conflict style to negotiate
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Getting to a win-win
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What we might need to work on
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Summary
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Thoughts to contemplate
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Bibliography
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Power Tools of Influence, Persuasion, and Selling
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Power Tools of Influence, Persuasion, and Selling
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Selling, influence, and persuasion
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Are we all in sales?
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Actions for effective influencing
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How do social skills fit?
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How to use social media to build our influencing skills
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How do selling and influence challenge the introvert?
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Persuading quietly, subtly, and engagingly
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How being ourselves can give us an advantage
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Summary
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Thoughts to contemplate
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Bibliography
10
Quiet Communication can Triumph
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Quiet Communication can Triumph
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Moving ahead with thread repair
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Your next actions

Our quiet skills advantage

 

"Never forget the power of silence, that massively disconcerting pause which goes on and on and may last induce an opponent to babble and backtrack nervously."

 
 --Lance Morrow

In my first fifteen years in sales it was naturally easy to follow the rule, "He who speaks first loses," during a final negotiations with a client. I was comfortable with silence in helping my customers buy. My confidence was intact as a high performing salesperson.

I recall one time with a competitor in hiring mode, when I broke the rule and I lost.

The company I was with was rumored to be closing. Many employees, including me, were networking for possible work. One of our competitors was one I would consider working for. Rather than using the recruiting agency to secure an appointment for me, I telephoned Doug the owner.

It was just an introductory call for me, but it became an exploratory call for Doug. I was speaking confidently answering his questions.

Power of small pauses

I would often...

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