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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (10 chapters)
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9
Bibliography

The five pillars of emotional resilience

We are going to learn how to build our emotional resilience upon five emotional pillars so that we can endure the setbacks of life and work. The five pillars of emotional resilience are:

  • First pillar: Stay calm, cool, and collected because when you apply your emotional intelligence skills to develop a sense of calm like this at work, emotional intelligence can enhance and increase your life and work satisfaction. You will no longer be buffeted by your environment and what happens to you. Instead, you will be able to take responsibility for your emotional reactions. Bliss!
  • Second pillar: Control your emotions; emotional intelligence is about feeling your emotions, knowing they are there and why. Express them and move through them in a healthy way.
  • Third pillar: Create positive emotions daily because happy workplaces benefit productivity...

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