In this chapter, we will cover how important it is for an IT manager to have a good level of emotional intelligence that enables him to know himself and to know and manage people. Specifically, we will cover the emotional intelligence of the five most challenging MBTI (Myers-Briggs Type Indicator) personality types—ESTJ, ENTJ, ISTJ, INFJ, and INTP—found with more frequency in positions of managers, leaders, and high achieving employees in the IT area. We will also cover the strengths and weakness of these five personality types, how they are seen in the workplace as employees, subordinates, and managers, and how they can improve their emotional intelligence skills so that they are easier to work with. We will also cover how to manage extroverts and introverts at work to have a great workplace environment and increase...
-
Book Overview & Buying
-
Table Of Contents
-
Feedback & Rating
Emotional Intelligence for IT Professionals
By :
Emotional Intelligence for IT Professionals
By:
Overview of this book
This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (10 chapters)
Free Chapter
What is Emotional Intelligence?
The Neuroscience Behind Emotional Intelligence
Core Emotional Intelligence Skills IT Professionals Need
How to Build an Emotionally Intelligent IT Organization
How to Be an Emotionally Intelligent IT Manager
How to Be an Emotionally Intelligent IT Leader
How to Hire Emotionally Intelligent IT Professionals
Preventing Stressful Situations with Emotional Resilience
Bibliography
Customer Reviews
