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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (10 chapters)
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9
Bibliography

Self-expression

Alex Korb, a neuroscientist at UCLA, has conducted several experiments to study how the brain benefits when we express ourselves. During the experiments, in an FMRI study, the participants viewed pictures of people with different facial expressions conveying emotional states. Every time the participants viewed the pictures their amygdala reacted to the emotions in the picture. However, one of the most interesting finds in this study was that when a participant named the emotion he was seeing, the amygdala's reactivity decreased and lessened the impact of the emotion. The study even found that when we try to suppress our negative emotions, our inward stress and anxiety get more intense! That is why our dear Sigmund Freud used to say:

Unexpressed emotions will never die. They are buried alive and will come forth later in uglier ways.
...

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