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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
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Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (10 chapters)
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9
Bibliography

Summary

In this chapter, we covered how the three most important layers of the brain work together in managing our rational and emotional data to help you master the basics of neuroscience.

You have learned the triune brain model to understand the hierarchy of the brain functions, such as the primitive brain, a.k.a reptilian brain--it is the guardian of our survival its goal is to make sure we stay alive and reproduce. Also the limbic system a.k.a emotional brain is the chain of warehouses where our emotional memories are stored, which helps us to learn from our past experiences. And finally the cerebrum a.k.a neocortex is our executive brain with functions related to thinking and language: planning, questioning, making decisions, solving problems, and generating new ideas.

You have learned that all your memories, since you were born are stored in the limbic system to help you...

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