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Salesforce B2C Solution Architect's Handbook

Salesforce B2C Solution Architect's Handbook

By : Mike King
4.7 (13)
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Salesforce B2C Solution Architect's Handbook

Salesforce B2C Solution Architect's Handbook

4.7 (13)
By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
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1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

Marketing Cloud design considerations

Just as with Service Cloud and B2C Commerce, there are a few Marketing Cloud constraints that you'll need to be aware of when designing solutions that incorporate this suite of products. In the following sections, we'll cover Marketing Cloud design constraints based on edition and data import volume guidelines.

Marketing Cloud edition constraints

In addition to controlling which features you have access to within Marketing Cloud, as described in the Marketing Cloud capabilities section, the edition of Marketing Cloud also sets certain constraints, as shown in the following table:

Table 4.1 – Marketing Cloud editions

The preceding table shows the included events or objects of each type by Marketing Cloud edition (if any). Cells marked with a $ indicate capabilities available for an extra cost. Capabilities marked with a indicate capabilities not available with the given edition. For any cells...

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