To get the most out of this book, you should have some developer-level understanding of the Salesforce platform. Basic knowledge of Salesforce Objects, SOQL Queries, and some understanding of Apex and governor limits is assumed as these are foundational for developing and improving the performance of applications built on the Salesforce platform.

Some developer-level familiarity with OmniStudio is required to get the most out of Part 3 of the book. Furthermore, a basic understanding of HTML and Chrome Developer Tools would be beneficial to get the most out of Chapter 10, Improving the Performance of the Presentation Layer.

There are many short code snippets in this book provided solely for demonstration purposes, and you do not need to execute them directly to understand them. That said, it is recommended to practice the topics discussed in the book in a sandbox with a recent version of OmniStudio installed.

The following is the software covered in the book:

• Salesforce platform/Sales Cloud
• Salesforce Industries/OmniStudio

You will find a list of the supported browsers and devices at https://help.salesforce.com/s/articleView?id=sf.getstart_browsers_sfx.htm&type=5

Note

As OmniStudio is still very new, Salesforce is actively updating documentation as we speak and some of the links we have placed in this book may no longer work when you will be reading it. If this happens, please use the search feature in Salesforce documentation.

Disclaimer on images

Some images in this title are presented for contextual purposes, and the readability of the graphic is not crucial to the discussion. Please refer to our free graphic bundle to download the images. You can download the images from https://static.packt-cdn.com/downloads/9781835468470_ColorImages.pdf