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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

By : Dmitri Khanine
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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

5 (4)
By: Dmitri Khanine

Overview of this book

Salesforce Industries brings out-of-the-box solutions tailored to specific industries, making it easy for customers to install, configure, and slash their time-to-value. It stands as one of Salesforce's strategic pillars with the number of installations growing rapidly. While customizing the out-of-the-box solutions can pose performance challenges, this book provides a fail-safe system with proven best practices, tools, and precise metrics to enhance performance and scalability for efficient outcomes. Kicking off with an overview of the Salesforce Industries Vlocity platform and OmniStudio, you’ll explore the tools and techniques used to manage code and measure performance. Delving into performance optimization, you’ll uncover methods for improving performance in OmniStudio's Service Layer (Integration Procedures and DataRaptors) and Presentation Layer (OmniScripts and FlexCards). Further, the book will guide you through achieving maximum performance by leveraging best practices in both layers. By the end of this book, you’ll have mastered the intricacies of Salesforce Industries on the Vlocity OmniStudio Platform, enhancing your skills to navigate and optimize tailored solutions effectively.
Table of Contents (18 chapters)
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1
Part 1:The Platform Overview
4
Part 2: Getting to Know the Tools
8
Part 3: Best Practices for Improving Performance

Understanding data skew

If you are seeing update operations take a while and/or seeing UNABLE_TO_LOCK_ROW exceptions during inserts or updates, data skew issues could be the reason. Data skew is a database anti-pattern that occurs when a significant number of records are dependent on one single record. For instance, many Contacts are children of the same Account.

When a child record is then updated, the platform locks the parent to ensure data integrity during the update. Normally, this happens very fast and does not cause any issues. However, as data volumes grow, updating children of the same parent may become very slow and, when done in different threads, some of the updates may fail.

Salesforce recommends keeping the number of child records related to the same parent under 10,000 to avoid performance and locking issues. So, if you must relate many child records to the same parent, create additional parents to keep the number of children under 10,000. You may also want to...

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