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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

By : Dmitri Khanine
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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

5 (4)
By: Dmitri Khanine

Overview of this book

Salesforce Industries brings out-of-the-box solutions tailored to specific industries, making it easy for customers to install, configure, and slash their time-to-value. It stands as one of Salesforce's strategic pillars with the number of installations growing rapidly. While customizing the out-of-the-box solutions can pose performance challenges, this book provides a fail-safe system with proven best practices, tools, and precise metrics to enhance performance and scalability for efficient outcomes. Kicking off with an overview of the Salesforce Industries Vlocity platform and OmniStudio, you’ll explore the tools and techniques used to manage code and measure performance. Delving into performance optimization, you’ll uncover methods for improving performance in OmniStudio's Service Layer (Integration Procedures and DataRaptors) and Presentation Layer (OmniScripts and FlexCards). Further, the book will guide you through achieving maximum performance by leveraging best practices in both layers. By the end of this book, you’ll have mastered the intricacies of Salesforce Industries on the Vlocity OmniStudio Platform, enhancing your skills to navigate and optimize tailored solutions effectively.
Table of Contents (18 chapters)
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1
Part 1:The Platform Overview
4
Part 2: Getting to Know the Tools
8
Part 3: Best Practices for Improving Performance

Evaluating the Performance of an OmniStudio Implementation

You can only improve something that you can measure, so before improving the performance and scalability of an OmniStudio implementation, we need to measure its current performance first. In this chapter, we will look at the go-to tools and techniques that come in handy for measuring the performance of OmniStudio components—before, during, and after improvements are implemented.

Here’s what you will learn in this chapter:

  • How to use the built-in tools to quickly assess the performance of major OmniStudio components
  • How to use the OmniStudio Tracking Service for collecting more detailed stats, even when the app runs unattended
  • Finding out about other helpful Salesforce and Vlocity tools for collecting stats and debugging OmniStudio apps

First things first—OmniStudio is always providing handy and easy-to-use stats on everything we do, so let’s get familiar with these and make...

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