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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

By : Dmitri Khanine
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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

5 (4)
By: Dmitri Khanine

Overview of this book

Salesforce Industries brings out-of-the-box solutions tailored to specific industries, making it easy for customers to install, configure, and slash their time-to-value. It stands as one of Salesforce's strategic pillars with the number of installations growing rapidly. While customizing the out-of-the-box solutions can pose performance challenges, this book provides a fail-safe system with proven best practices, tools, and precise metrics to enhance performance and scalability for efficient outcomes. Kicking off with an overview of the Salesforce Industries Vlocity platform and OmniStudio, you’ll explore the tools and techniques used to manage code and measure performance. Delving into performance optimization, you’ll uncover methods for improving performance in OmniStudio's Service Layer (Integration Procedures and DataRaptors) and Presentation Layer (OmniScripts and FlexCards). Further, the book will guide you through achieving maximum performance by leveraging best practices in both layers. By the end of this book, you’ll have mastered the intricacies of Salesforce Industries on the Vlocity OmniStudio Platform, enhancing your skills to navigate and optimize tailored solutions effectively.
Table of Contents (18 chapters)
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1
Part 1:The Platform Overview
4
Part 2: Getting to Know the Tools
8
Part 3: Best Practices for Improving Performance

Summary

In this chapter, we learned about Salesforce’s new OmniStudio Digital Interaction Platform, the engine behind Salesforce Industries. We saw how the ready-to-go industry solutions could be downloaded from the Process Library and internalized the three-tiered architecture of the OmniStudio platform. We have seen how all these components fit together.

Furthermore, we learned how existing Salesforce low-code components such as Flows play along with the new OmniStudio tools so that we can build more future-proof applications.

Our knowledge of the building blocks and moving parts of the Industries Platform will make it easier to diagnose problems and improve the performance of our OmniStudio apps. We can now narrow down issues to a specific layer, building block, and component and then follow the best practices and techniques that other developers found effective for improving performance in that part of the system. And we will study these best practices throughout this...

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