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Architecting AI Solutions on Salesforce

Architecting AI Solutions on Salesforce

By : Lars Malmqvist
4.8 (13)
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Architecting AI Solutions on Salesforce

Architecting AI Solutions on Salesforce

4.8 (13)
By: Lars Malmqvist

Overview of this book

Written for Salesforce architects who want quickly implementable AI solutions for their business challenges, Architecting AI Solutions on Salesforce is a shortcut to understanding Salesforce Einstein’s full capabilities – and using them. To illustrate the full technical benefits of Salesforce’s own AI solutions and components, this book will take you through a case study of a fictional company beginning to adopt AI in its Salesforce ecosystem. As you progress, you'll learn how to configure and extend the out-of-the-box features on various Salesforce clouds, their pros, cons, and limitations. You'll also discover how to extend these features using on- and off-platform choices and how to make the best architectural choices when designing custom solutions. Later, you'll advance to integrating third-party AI services such as the Google Translation API, Microsoft Cognitive Services, and Amazon SageMaker on top of your existing solutions. This isn’t a beginners’ Salesforce book, but a comprehensive overview with practical examples that will also take you through key architectural decisions and trade-offs that may impact the design choices you make. By the end of this book, you'll be able to use Salesforce to design powerful tailor-made solutions for your customers with confidence.
Table of Contents (17 chapters)
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1
Section 1: Salesforce and AI
3
Section 2: Out-of-the-Box AI Features for Salesforce
8
Section 3: Extending and Building AI Features
12
Section 4: Making the Right Decision

Translating text with Google Translate

For our last example, we will be using one of the AI applications almost everyone is aware of – Google Translate. Due to its use within the Chrome browser and the Google search engine, most people are aware of the vast capabilities of this technology to translate between languages. What fewer people are aware of is that this technology is available as an API that you can incorporate into your own application.

This is the API we will be working with for this example. Google, like Microsoft and AWS, has a substantial range of leading-edge AI services that you can access via APIs. Looking into these on your own after completing this example will repay the effort as you will understand the basics of how to interact with them after having completed this section.

This time, our requirements from Pickled Plastics Ltd. come from a happy place. The head of sales has just closed a new major deal with a Chinese reseller, not least due to the...

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