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Unlocking Data with Generative AI and RAG

Unlocking Data with Generative AI and RAG

By : Keith Bourne
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Unlocking Data with Generative AI and RAG

Unlocking Data with Generative AI and RAG

5 (2)
By: Keith Bourne

Overview of this book

Generative AI is helping organizations tap into their data in new ways, with retrieval-augmented generation (RAG) combining the strengths of large language models (LLMs) with internal data for more intelligent and relevant AI applications. The author harnesses his decade of ML experience in this book to equip you with the strategic insights and technical expertise needed when using RAG to drive transformative outcomes. The book explores RAG’s role in enhancing organizational operations by blending theoretical foundations with practical techniques. You’ll work with detailed coding examples using tools such as LangChain and Chroma’s vector database to gain hands-on experience in integrating RAG into AI systems. The chapters contain real-world case studies and sample applications that highlight RAG’s diverse use cases, from search engines to chatbots. You’ll learn proven methods for managing vector databases, optimizing data retrieval, effective prompt engineering, and quantitatively evaluating performance. The book also takes you through advanced integrations of RAG with cutting-edge AI agents and emerging non-LLM technologies. By the end of this book, you’ll be able to successfully deploy RAG in business settings, address common challenges, and push the boundaries of what’s possible with this revolutionary AI technique.
Table of Contents (20 chapters)
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Part 1 – Introduction to Retrieval-Augmented Generation (RAG)
7
Part 2 – Components of RAG
14
Part 3 – Implementing Advanced RAG

Customer support and chatbots with RAG

Chatbots have evolved from simple scripted responses to the complex, RAG-driven conversational agents we see today. RAG has brought the next wave of innovation to chatbots, incorporating advanced Q&A systems into the capabilities of the chatbot in a way that is significantly more conversational and natural for the user. RAG combines the best of both worlds: the ability to retrieve information from vast datasets about your company and your customers and the capability to generate coherent, contextually relevant responses. This has shown significant promise in customer support scenarios, where the ability to quickly access and leverage company-specific data, such as past customer interactions, FAQs, and support documents, has dramatically enhanced the quality of customer service.

RAG enables chatbots to provide personalized, efficient, and highly relevant responses to user queries in a way that far exceeds the performance of earlier models...

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