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SAFe® for DevOps Practitioners
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Production failures can happen at any time in the product development process, from the first deployment to supporting a mature product. When these production failures happen, depending on the impact, they may adversely affect the value the customer sees and potentially ruin a business’s reputation.
Often, we don’t see the lessons offered by these production failures until the failures happen or afterward when reading about such failures happening to another organization (or even a competitor!).
We will examine a sample of such famous production failures, hoping to glean lessons through the benefit of hindsight. The following examples include the following:
healthcare.gov
in 2013Other lessons will come from other sections in this chapter.
In 2010, the Patient Protection and Affordable Care Act became law in the USA. A key part of this law, colloquially...
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