
The Professional ScrumMaster's Handbook
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Here are various "waste" studies that I ran across while researching this chapter:
Allen, T. J. and Katz, R. (1989), Managing Engineers and Scientists: Some New Perspectives in Human Resource Management in International Firms: Change, Globalization, Innovation. 1989, London: Macmillan
http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.1997.tb01486.x/abstract
http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.1997.tb01486.x/abstract
Brooks, Fred, The Mythical Man Month. 1975, Addison Wesley
http://blog.scottbellware.com/2009/07/relearning-productivity-problem-that-we.html
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