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Salesforce End-to-End Implementation Handbook
By :

Salesforce End-to-End Implementation Handbook
By:
Overview of this book
With ever-growing digital transformation programs involving Salesforce, there is a greater need for a comprehensive overview of the phases and activities specific to Salesforce implementations. This book will act as a detailed guide for your Salesforce implementation journey, including common issues and pitfalls to mitigate and prevent errors.
The Salesforce End-to-End Implementation Handbook starts with the pre-development phase. Here you’ll understand how to define the vision and nature of your project, determine your change management strategy and delivery methodology, learn to build a business case for your project, get insights on engaging with Salesforce and implementation partners, and learn to establish a governance framework.
As you progress, you’ll gain insights on the necessary activities, milestones, and common issues faced in Salesforce implementation, along with strategies to mitigate them. At the end of each section, you’ll find evaluation checklists to assess the state of your Salesforce implementation.
By the end of this book, you’ll be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI.
Table of Contents (21 chapters)
Preface
Part 1:The Pre-Development Phase
Chapter 1: Creating a Vision for Your Salesforce Project
Chapter 2: Defining the Nature of Your Salesforce Project
Chapter 3: Determining How to Deliver Your Salesforce Project
Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners
Chapter 5: Common Issues to Avoid in the Pre-Development Phase
Part 2: The Development Phase
Chapter 6: Detailing the Scope and Design of Your Initial Release
Chapter 7: Building and Testing Your Initial Release
Chapter 8: Common Issues to Avoid in the Development Phase
Part 3: The Roll-Out Phase
Chapter 9: Deploying Your Release and Migrating Data to Production
Chapter 10: Communicating, Training, and Supporting to Drive Adoption
Chapter 11: Common Issues to Avoid in the Roll-Out Phase
Part 4: The Continuous Improvement Phase
Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities
Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360
Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase
Index
Customer Reviews