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Salesforce End-to-End Implementation Handbook

Salesforce End-to-End Implementation Handbook

By : Kristian Margaryan Jørgensen, Kristian Margaryan Jørgen
4.9 (13)
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Salesforce End-to-End Implementation Handbook

Salesforce End-to-End Implementation Handbook

4.9 (13)
By: Kristian Margaryan Jørgensen, Kristian Margaryan Jørgen

Overview of this book

With ever-growing digital transformation programs involving Salesforce, there is a greater need for a comprehensive overview of the phases and activities specific to Salesforce implementations. This book will act as a detailed guide for your Salesforce implementation journey, including common issues and pitfalls to mitigate and prevent errors. The Salesforce End-to-End Implementation Handbook starts with the pre-development phase. Here you’ll understand how to define the vision and nature of your project, determine your change management strategy and delivery methodology, learn to build a business case for your project, get insights on engaging with Salesforce and implementation partners, and learn to establish a governance framework. As you progress, you’ll gain insights on the necessary activities, milestones, and common issues faced in Salesforce implementation, along with strategies to mitigate them. At the end of each section, you’ll find evaluation checklists to assess the state of your Salesforce implementation. By the end of this book, you’ll be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI.
Table of Contents (21 chapters)
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1
Part 1:The Pre-Development Phase
7
Part 2: The Development Phase
11
Part 3: The Roll-Out Phase
15
Part 4: The Continuous Improvement Phase

Evolving Your Salesforce Org and DevOps Capabilities

Following the roll-out of your Salesforce solution in the previous chapters, in this first chapter in Part 4, The Continuous Improvement Phase, of your Salesforce program, you will be guided through the nature of and activities in the continuous improvement phase. Then, we’ll go through the concept of product organizations and why it matters for the success of your Salesforce program. Next, we’ll cover program and platform governance in the continuous improvement phase. Finally, we’ll introduce DevOps and how to evolve your Salesforce DevOps capabilities.

By the end of the chapter, you will understand the key activities in the continuous improvement phase. You will learn why you should aspire to become a product organization, and how you can start the transformation of your organization. After reading this and applying the concepts, you will be able to update and maintain your Salesforce roadmap and manage...

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