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Jira 8 Essentials

Jira 8 Essentials

By : Patrick Li
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Jira 8 Essentials

Jira 8 Essentials

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
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Free Chapter
1
Section 1: Introduction to Jira 8
5
Section 2: Jira 8 in Action
11
Section 3: Advanced Jira 8

The HR project

In the previous chapters, you configured your Jira to capture data with customized screens and fields, and processed the captured data through workflows. What you need to do now is secure the data you have gathered to make sure that only authorized users can access and manipulate issues.

Since your HR project is used by the internal team, what you really need to do is put enough permissions around your issues to ensure that the data they hold does not get modified by other users by mistake. This allows us to mitigate human errors by handling access accordingly.

To achieve this, you need to have the following requirements:

  • You should know who belongs to the HR team
  • Restrict issue assign operations to only the user that has submitted the ticket and members of the HR team
  • Do not allow issues to be moved to other projects
  • Limit the assignment of tickets to the reporter...

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