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Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

By : Janarthanam
4.5 (4)
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Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

4.5 (4)
By: Janarthanam

Overview of this book

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms.
Table of Contents (11 chapters)
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Preface

Building chatbots is fun. Although chatbots are just another kind of software, they are very different in terms of the expectations that they create in users. Chatbots are conversational. This ability to process language makes them project a kind of human personality and intelligence, whether we as developers intend it to be so or not. To develop software with a personality and intelligence is quite challenging and therefore interesting.

This is a book for programmers who are interested in exploring the world of conversational user interfaces. This book is organized as eight chatbot projects that will introduce the ecosystem of tools, techniques, concepts, and even gadgets relating to conversational interfaces. We will start exploring basic chatbots using button interfaces and move toward using text utterances and finally voice. We will begin with a no-code platform to build our first chatbot and move on to exploring libraries and services to program the modules ourselves. Every chapter is a unique project with the objective of building a conversational interface to a data source. We will seek to understand the data, identify conversational tasks, carry out conversation design, and finally follow step-by-step instructions to implement the interface.

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