UI actions are generally considered to be a server-side script, but they can also run as client-side script, too. We will cover an introduction to UI actions and their basic usage in the server-side basics in the next chapter. Here, though, we will look at the more advanced techniques of running UI actions on the client side.
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Mastering ServiceNow Scripting
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Mastering ServiceNow Scripting
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Overview of this book
Industry giants like RedHat and NetApp have adopted ServiceNow for their operational needs, and it is evolving as the number one platform choice for IT Service management. ServiceNow provides their clients with an add-on when it comes to baseline instances, where scripting can be used to customize and improve the performance of instances. It also provides inbuilt JavaScript API for scripting and improving your JavaScript instance.
This book will initially cover the basics of ServiceNow scripting and the appropriate time to script in a ServiceNow environment. Then, we dig deeper into client-side and server-side scripting using JavaScipt API. We will also cover advance concepts like on-demand functions, script actions, and best practices. Mastering ServiceNow Scripting acts as an end-to-end guide for writing, testing, and debugging scripts of ServiceNow. We cover update sets for moving customizations between ServiceNow instances, jelly scripts for making custom pages, and best practices for all types of script in ServiceNow.
By the end of this book, you will have hands-on experience in scripting ServiceNow using inbuilt JavaScript API.
Table of Contents (14 chapters)
Preface
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Getting Started
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Exploring the ServiceNow Glide Class
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Introduction to Client-Side Scripting
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Advanced Client-Side Scripting
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Introduction to Server-Side Scripting
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Advanced Server-Side Scripting
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Introduction to Custom Pages
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Scripting with Jelly
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Debugging the Script
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Best Practices
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Deployments with the Update Sets
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Building a Custom Application Using ServiceNow Scripting
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Other Books You May Enjoy
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