Outgoing calls

Making outbound calls requires you to know the numbering format that your provider requires. For example, do they require all 11 digits for US dialing? Or will they accept 10? In our example, we're going to assume that our provider will accept a 10-digit format for US dialing (for example, without the international prefix "1").

Routing outbound calls is simply a matter of creating a dialplan entry:

Assuming you have a phone set up on the default context, your regular expression will match any destination_number that follows the US dialing format (10 or 11 digits), and send the call to our_sip_provider in a 10-digit format. The format in regexp is as follows: optional "1", then one digit between 2 and 9, then two digits, then one digit between 2 and 9, and finally six digits. Only the part after the optional digit "1" is captured by the parentheses and passed down in the $1 variable.

The regular expression matching in FreeSWITCH allows the privilege of having very powerful conditions. You can also match caller_id_number to route calls from a user calling from extension 1011 out to the second gateway called our_second_sip_provider, while everyone else will be sent through our_sip_provider. Consider the following alternative outbound_calls.xml file:

<include>
<extension name="outbound_calls_from_1011">
<condition field="caller_id_number" expression="^1011$"/>
<condition field="destination_number"
   expression="^1?([2-9]\d{2}[2-9]\d{6})$">
<action application="bridge" data="sofia/gateway/our_second_sip_provider/$1"/>
</condition>
</extension>
<extension name="outbound_calls">
<condition field="destination_number"
    expression="^1?([2-9]\d{2}[2-9]\d{6})$">
<action application="bridge" data="sofia/gateway/our_sip_provider/$1"/>
</condition>
</extension>
</include>

Note that we have two extensions. The first one tries to match the caller_id_number field to the value 1011. If it matches 1011, then the call gets sent to the our_second_sip_provider gateway. Otherwise, the next extension is matched and the call goes to the our_sip_provider gateway. Note that we use $1 to capture the matching value in the conditions' expressions. In each case, we capture exactly 10 digits, which correspond to the area code (three digits), exchange (three digits), and phone number (four digits). These are North American Numbering Plan (NANP) numbers. The regular expressions used to capture the format of dialed digits vary, depending upon the country.