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LYNC SERVER COOKBOOK

LYNC SERVER COOKBOOK

By : Volpe, Giombini, Lasse N Wedo, Antonio Maria Maciel D Vargas
4.7 (3)
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LYNC SERVER COOKBOOK

LYNC SERVER COOKBOOK

4.7 (3)
By: Volpe, Giombini, Lasse N Wedo, Antonio Maria Maciel D Vargas
Buy this Book

Overview of this book

If you work with Lync on a daily basis or if you have to use a specific feature of Lync for a project, this is the book for you. For solutions architects, technical consultants, and administrators, if you have a Lync deployment and you want to upgrade, integrate, secure, or extend it to the cloud, you can get valuable information from the recipes in this book.
Table of Contents (14 chapters)
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Preface
Preface
What this book covers
What you need for this book
Who this book is for
Sections
Conventions
Reader feedback
Customer support
Free Chapter
1
1. Lync 2013 Security
1. Lync 2013 Security
Introduction
Controlling administrative rights with RBAC and custom cmdlets
Hardening Lync Servers
Hardening Lync databases
Enhancing conferencing security
Managing certificates for the authentication of desk-phones
Deploying a secure Lync Edge
Applying ethical walls for federation security
Using Application Request Routing to configure a reverse proxy for Lync Server 2013
2
2. Lync 2013 Authentication
2. Lync 2013 Authentication
Introduction
Configuring passive authentication for Lync
Enabling two-factor authentication
Adding the app password for mobile clients
Authenticating with online services using DirSync
Managing Windows Azure Directory for Lync Online
Configuring server-to-server authentication
Troubleshooting with client authentication logging
3
3. Lync Dial Plans and Voice Routing
3. Lync Dial Plans and Voice Routing
Introduction
Introducing dial plans and voice routing
Defining dial plans
Configuring PSTN usage – voice policy
Configuring PSTN usage – Location-Based Routing
Enabling routes
Validating trunks
Configuring load balancing, failover, and least cost routing
Controlling call forwarding
4
4. Lync 2013 Integration with Exchange
4. Lync 2013 Integration with Exchange
Introduction
Configuring the Unified Messaging integration
Configuring OAuth between Lync 2013 and Exchange 2013
Configuring Lync 2013 and Exchange 2013 as partner applications
Configuring Lync 2013 to use Exchange 2013 for archiving
Configuring Lync 2013 to use the Exchange 2013 Unified Contact Store
Integrating Lync 2013 with the Exchange 2013 Outlook Web App
5
5. Scripts and Tools for Lync
5. Scripts and Tools for Lync
Introduction
Installing Lync prerequisites and more – Set-Cs2013Features
Creating a fully functional voice configuration – Lync Dialing Rule Optimizer
Switching between multiple Lync identities with a click – Profiles for Lync (P4L)
Tracing made easier – Lync 2013 Centralized Logging Tool
Identifying recurrent issues – Lync Pilot Deployment Health Analysis
Managing phone numbers – Search-LineURI and Get-UnusedNumbers
Managing Call Pickup Groups – Lync2013CallPickupManager 1.01
6
6. Designing a Lync Solution – The Overlooked Aspects
6. Designing a Lync Solution – The Overlooked Aspects
Introduction
Meeting your users' expectations
User training
Gathering the users' requirements
Weighing up around Lync virtualization
Network readiness – introduction
Defining personas for the network
Defining sites for the network
Network readiness – reviewing and analyzing results
7
7. Lync 2013 in a Resource Forest
7. Lync 2013 in a Resource Forest
Introduction
Planning a resource forest
Using Exchange Online for a Lync resource forest
Configuring FIM in a Lync resource forest
Synchronizing forests with FIM
Deploying Azure Active Directory Synchronization services (AAD Sync) in a Lync resource forest
AAD Sync synchronization services and rules
8
8. Managing Lync 2013 Hybrid and Lync Online
8. Managing Lync 2013 Hybrid and Lync Online
Introducing Lync Online
Administering with the Lync Admin Center
Using Lync Online Remote PowerShell
Using Lync Online cmdlets
Introducing Lync in a hybrid scenario
Planning and configuring a hybrid deployment
Moving users to the cloud
Moving users back on-premises
Debugging Lync Online issues
9
9. Lync 2013 Monitoring and Reporting
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9. Lync 2013 Monitoring and Reporting
Introduction
Installing Lync 2013 monitoring reports
Selecting the right kind of report
Call Diagnostic Reports
Media Quality Diagnostic Reports
Call Leg Media Quality Report
Lync 2013 with System Center 2012 R2 Operations Manager
Configuring a watcher node and synthetic transactions
10
10. Managing Lync 2013 Backup and Restore
10. Managing Lync 2013 Backup and Restore
Introduction
Topology information
Configuration information
User database
Persistent Chat database
The Location Information LIS database
The Response Group Services configuration
Certificates
Backend databases
Voice dial plans, policies, and settings
File services
Don't forget the infrastructure – the greater recovery plan
11
11. Controlling Your Network – A Quick Drill into QoS and CAC
11. Controlling Your Network – A Quick Drill into QoS and CAC
Introduction
Gathering data about your network
Creating network bandwidth policies
Adding networks to the topology
Creating region links and routes
Enabling CAC
Preparing servers and clients for DSCP tagging
Controlling/limiting the port ranges for traffic
Media bypass
12
12. Lync 2013 Debugging
12. Lync 2013 Debugging
Introduction
Using Snooper to examine log files
Investigating Call Flow with Snooper Flow Chart
Reviewing Lync information with OCSLogger
Tracing from a command line with OCSTracer
Customizing CLS scenarios using CLSController
Testing our setting with Best Practices Analyzer
Capturing network traffic with Wireshark
Troubleshooting clients with the Microsoft Lync Connectivity Analyzer
Verifying a deployment with the Microsoft Remote Connectivity Analyzer
13
Index
Index

Media Quality Diagnostic Reports

Lync reports enable more than one approach to the assessment of errors and trends in call quality. The starting page of the monitoring reports offers two different starting points for this kind of activity: Call Diagnostic Reports (per user) and Media Quality Diagnostic Reports (as shown in the following screenshot). We will look at both of them.

Media Quality Diagnostic Reports

How to do it...

  1. The User Activity Report option contains a full list of all the users' activities in the defined range of time. We have some filters available. In the following screenshot, I have pointed out the drop-down menus: the one related to Activity Type (the available options are Peer-to-peer, Conference, or Both) and the one related to the Session Category (the available options are Success, Expected Failure, Unexpected Failure, or All). The view is the one that shows unexpected failures in all the category types.
    How to do it...
  2. User activity reports give access to every single activity performed by a specific user...

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