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  • Book Overview & Buying LYNC SERVER COOKBOOK
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LYNC SERVER COOKBOOK

LYNC SERVER COOKBOOK

By : Volpe, Giombini, Lasse N Wedo, Antonio Maria Maciel D Vargas
4.7 (3)
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LYNC SERVER COOKBOOK

LYNC SERVER COOKBOOK

4.7 (3)
By: Volpe, Giombini, Lasse N Wedo, Antonio Maria Maciel D Vargas
Buy this Book

Overview of this book

If you work with Lync on a daily basis or if you have to use a specific feature of Lync for a project, this is the book for you. For solutions architects, technical consultants, and administrators, if you have a Lync deployment and you want to upgrade, integrate, secure, or extend it to the cloud, you can get valuable information from the recipes in this book.
Table of Contents (14 chapters)
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Preface
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Preface
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What this book covers
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What you need for this book
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Who this book is for
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Sections
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Conventions
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Reader feedback
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Customer support
Free Chapter
1
1. Lync 2013 Security
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1. Lync 2013 Security
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Introduction
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Controlling administrative rights with RBAC and custom cmdlets
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Hardening Lync Servers
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Hardening Lync databases
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Enhancing conferencing security
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Managing certificates for the authentication of desk-phones
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Deploying a secure Lync Edge
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Applying ethical walls for federation security
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Using Application Request Routing to configure a reverse proxy for Lync Server 2013
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2. Lync 2013 Authentication
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2. Lync 2013 Authentication
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Introduction
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Configuring passive authentication for Lync
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Enabling two-factor authentication
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Adding the app password for mobile clients
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Authenticating with online services using DirSync
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Managing Windows Azure Directory for Lync Online
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Configuring server-to-server authentication
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Troubleshooting with client authentication logging
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3. Lync Dial Plans and Voice Routing
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3. Lync Dial Plans and Voice Routing
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Introduction
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Introducing dial plans and voice routing
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Defining dial plans
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Configuring PSTN usage – voice policy
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Configuring PSTN usage – Location-Based Routing
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Enabling routes
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Validating trunks
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Configuring load balancing, failover, and least cost routing
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Controlling call forwarding
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4. Lync 2013 Integration with Exchange
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4. Lync 2013 Integration with Exchange
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Introduction
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Configuring the Unified Messaging integration
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Configuring OAuth between Lync 2013 and Exchange 2013
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Configuring Lync 2013 and Exchange 2013 as partner applications
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Configuring Lync 2013 to use Exchange 2013 for archiving
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Configuring Lync 2013 to use the Exchange 2013 Unified Contact Store
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Integrating Lync 2013 with the Exchange 2013 Outlook Web App
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5. Scripts and Tools for Lync
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5. Scripts and Tools for Lync
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Introduction
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Installing Lync prerequisites and more – Set-Cs2013Features
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Creating a fully functional voice configuration – Lync Dialing Rule Optimizer
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Switching between multiple Lync identities with a click – Profiles for Lync (P4L)
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Tracing made easier – Lync 2013 Centralized Logging Tool
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Identifying recurrent issues – Lync Pilot Deployment Health Analysis
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Managing phone numbers – Search-LineURI and Get-UnusedNumbers
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Managing Call Pickup Groups – Lync2013CallPickupManager 1.01
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6. Designing a Lync Solution – The Overlooked Aspects
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6. Designing a Lync Solution – The Overlooked Aspects
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Introduction
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Meeting your users' expectations
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User training
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Gathering the users' requirements
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Weighing up around Lync virtualization
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Network readiness – introduction
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Defining personas for the network
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Defining sites for the network
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Network readiness – reviewing and analyzing results
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7. Lync 2013 in a Resource Forest
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7. Lync 2013 in a Resource Forest
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Introduction
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Planning a resource forest
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Using Exchange Online for a Lync resource forest
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Configuring FIM in a Lync resource forest
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Synchronizing forests with FIM
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Deploying Azure Active Directory Synchronization services (AAD Sync) in a Lync resource forest
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AAD Sync synchronization services and rules
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8. Managing Lync 2013 Hybrid and Lync Online
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8. Managing Lync 2013 Hybrid and Lync Online
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Introducing Lync Online
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Administering with the Lync Admin Center
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Using Lync Online Remote PowerShell
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Using Lync Online cmdlets
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Introducing Lync in a hybrid scenario
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Planning and configuring a hybrid deployment
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Moving users to the cloud
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Moving users back on-premises
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Debugging Lync Online issues
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9. Lync 2013 Monitoring and Reporting
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9. Lync 2013 Monitoring and Reporting
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Introduction
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Installing Lync 2013 monitoring reports
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Selecting the right kind of report
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Call Diagnostic Reports
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Media Quality Diagnostic Reports
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Call Leg Media Quality Report
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Lync 2013 with System Center 2012 R2 Operations Manager
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Configuring a watcher node and synthetic transactions
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10. Managing Lync 2013 Backup and Restore
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10. Managing Lync 2013 Backup and Restore
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Introduction
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Topology information
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Configuration information
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User database
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Persistent Chat database
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The Location Information LIS database
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The Response Group Services configuration
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Certificates
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Backend databases
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Voice dial plans, policies, and settings
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File services
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Don't forget the infrastructure – the greater recovery plan
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11. Controlling Your Network – A Quick Drill into QoS and CAC
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11. Controlling Your Network – A Quick Drill into QoS and CAC
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Introduction
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Gathering data about your network
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Creating network bandwidth policies
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Adding networks to the topology
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Creating region links and routes
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Enabling CAC
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Preparing servers and clients for DSCP tagging
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Controlling/limiting the port ranges for traffic
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Media bypass
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12. Lync 2013 Debugging
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12. Lync 2013 Debugging
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Introduction
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Using Snooper to examine log files
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Investigating Call Flow with Snooper Flow Chart
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Reviewing Lync information with OCSLogger
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Tracing from a command line with OCSTracer
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Customizing CLS scenarios using CLSController
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Testing our setting with Best Practices Analyzer
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Capturing network traffic with Wireshark
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Troubleshooting clients with the Microsoft Lync Connectivity Analyzer
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Verifying a deployment with the Microsoft Remote Connectivity Analyzer
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Index
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Index

Call Diagnostic Reports

The Call Diagnostic summary gives us an overview of the health status of our Lync deployment. What is remarkable about the Call Diagnostic Reports is the number of levels we are able to drill down to obtain more and more information about a single event or a single session error. While we also have other tools to log and record events, the previously mentioned monitoring report makes it easier to find the information we need.

How to do it...

  1. The first level we are able to see is Call Diagnostic Summary Report that contains the Peer-to-Peer Activity Diagnostic Report and Conference Diagnostic Report options.
  2. From the Monitoring Server Reports starting page, we are able to select Call Diagnostic Summary Report.
  3. The Diagnostic Summary page contains the following three main fields:
    • Two fields to define a data range are shown in the following screenshot:
      How to do it...
    • Peer-to-peer Sessions Summary that contains information on the success and failure in peer-to-peer (one-to-one) communication...

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