Common automation use cases
Although we have already discussed automation templates and the automation library, it will help to look at some common use cases specifically. These use cases have come about based on frequent questions in the Atlassian Community user support environment and previous Atlassian support requests.
So, let's take a look at some of the most common ones:
- Keeping parent issues and subtasks in sync: As many of the JWM project templates include subtasks in the initially created issue type scheme, auto-transition of the parent tasks can be based on the movement of the subtasks. In other words, when the first subtask moves to In Progress, the automation rule will move the parent into the In Progress status. The same can happen when the final open subtask is closed, as we move the parent issue to
Done, as shown in Figure 10.11:
Figure 10.11 – A parent and child automation task rule
- Assigning an issue to a user...