Failure to meet quality requirements can have serious negative consequences for any or all of the project stakeholders, your schedule, and your budget. Quality is very tightly integrated with the scope of work, because both must be correct for the product, service, or result to be accepted. Therefore, it is important to make sure that requirements for quality are collected and met. Because scope and quality are so tightly integrated, it is sometimes difficult to tell them apart on an exam.

Quality is correctness, and the results are fit for use, and scope of work is the features and functions needed via requirements. Remember, we need to build the right thing (scope of work) and build the thing right (quality management).

To explain this, let’s look at something tangible. I like to use a bicycle as an example. Remember the scope...